At Clauss® we believe our legendary products should be supported by an equally legendary promise.
If your Clauss product fails to perform due to defects in materials or workmanship, we will replace it regardless of age of age. Normal wear, sharpening, industrial use or abuse, misuse or neglect is not covered. Defective products will be repaired, replaced or substituted with the same product or one of equal value. Send the product in its original box for proof of purchase along with an explanation of defect. Other consumer rights may vary from state to state. Replacement blades and springs are excluded from the lifetime warranty.
Please send all warranty claims to the following address:
Acme United Corporation
Attn: Clauss Returns Department
1 Waterview Drive
Shelton, CT 06484
If you could also include inside the package your name, number or email, and the return address (P.O. Boxes not accepted), that will help us to accurately track your claim. The replacement usually takes about three to four weeks to ship.